Group Stack

Empower your customers with tailored group insurance solutions

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Why Choose Group Stack

Ready to Use Platform

  • Seamlessly integrate insurance solutions into your existing lending workflow
  • Quickly launch and scale your insurance offerings

Embedded & Standalone Solutions

  • Effortlessly integrate insurance into your product journey at checkout or as a service add-on
  • Launch a dedicated insurance platform for your customers

Optimized Operations

  • Streamline your insurance processes with our real time automated policy issuance
  • Reduce manual intervention and minimize errors for enhanced operational efficiency

Comprehensive Solution for Every Need

  • Over a Decade of Expertise in the Industry
  • Tailored Solutions for every requirement to insure your customers

Our Offering/Solution/Products

Issuance Platform

Automates real-time policy issuance with customizable plans, offering insurance either embedded or as a standalone service

Real-time Issuance

Automate policy issuance in real time, syncing customer data with insurers to generate - Certificates of Insurance (COI) instantly

Embedded or Standalone

Offer insurance either embedded in your core product journey or as a separate offering on a dedicated platform

Customizable Plans

Tailor insurance products based on customer preferences, allowing flexibility in coverage and pricing

Claims Management Platform

Centralized system for filing and tracking claims with real-time updates and automated escalation for quick resolutions

Centralized Claims Management

Allow customers to file and track claims from a single platform for all insurers

Real-time Status Tracking

Monitor the status and progression of claims to keep customers informed and reduce manual follow-ups

Escalation Management

Handle claim disputes or delays with automatic escalation features for faster resolutions

CRM

CRM for call center agents specifically built for insurance sector

Automated Lead Distribution

Distribute leads amongst cell center agents based on custom defined rules using a configurable portal

Inbuilt Telephony, Sms, Email & Whatsapp For Communication

All communications in one platform preventing agents to switch between multiple different platforms

Role Based Login (Agent/Manager)

Personalized features based on roles to manage team and customers

Advisor Activity Monitoring

Real time advisor performance monitoring

PII Masking

All personal details of customers are hidden that helps secure company and customer data

Analytics Dashboard

Analytics dashboard to view key metrics & user funnels

Business Dashboard For Various Teams

An overall business dashboard that focuses on sales, GWP and various other parameters across geography and demographics in real time

Quote Visibility Dashboard

Understand number of insurers visible on every quote and the reason for not showing up for a quote

Insurer API Performance Dashboard

Understand how insurer apis are performing

Product Funnel

End to end funnel to undertstand user behavious and drop off steps

Marketing Analytics

Undersand performance of marketing campaigns from traffic to sale at campaign level

Other Platforms

Know more
01
Debugging Platform

A module that helps business team to understand the issue at insurer level and raise to the respective stakeholder

02
Policy Dashboard

Policy dashboard for business and operations teams to view all transactions of the platform and its details, download policy document and manage renewals

03
Post Sales Module

A ticketing module to fulfill endorsement, cancellation, and other post sales request by customers

Schedule time with the Coverstack sales team

  • Get all your questions answered
  • Explore your Industry use cases
  • Get a live walkthrough of our products

    Value Added Services

    Post Sales Support

    A post sales support team that not only interacts with customers but also interacts with insurers to effectively provide a resultion for the case

    Post Sales Support

    A post sales support team that not only interacts with customers but also interacts with insurers to effectively provide a resultion for the case

    Reconciliation Support

    Reduce the revenue leakage with a reconciliation team powered a custom built reconciliation product

    Reconciliation Support

    Reduce the revenue leakage with a reconciliation team powered a custom built reconciliation product

    Frequently Asked Questions

    What is Group Stack?

    Group Stack is a comprehensive insurance platform that allows businesses to seamlessly integrate insurance solutions into their existing workflow. It provides both embedded and standalone insurance solutions, automates policy issuance, and offers deep analytics and claims management

    Can Group Stack integrate with my existing lending or business platform?

    Yes, Group Stack is designed to easily integrate with your existing platform. Whether you want to embed insurance offerings within your current product journey or offer it as a standalone service, Group Stack can be customized to fit your specific needs

    What type of insurance solutions does Group Stack offer?

    Group Stack supports a wide range of insurance solutions from multiple leading insurers. You can configure and tailor insurance plans to meet the needs of your customers, whether as embedded options at checkout or as standalone products

    How does the real-time policy issuance work?

    The issuance platform automates the policy issuance process in real time. Customer data is synced with insurers, and Certificates of Insurance (COI) are generated instantly, reducing manual intervention and ensuring accurate, efficient processes

    Can I manage claims through Group Stack?

    Yes, Group Stack includes a centralized claims management platform. You can manage and track claims for multiple insurers from one dashboard, with real-time status updates and automated escalation for quick resolutions

    How does the platform support CRM functionality?

    Group Stack has an integrated CRM built specifically for the insurance sector. It allows for automated lead distribution, in-platform communication via telephony, SMS, email, and WhatsApp, and includes role-based logins for agents and managers. Advisor performance can be monitored in real time, with customer data protected through PII masking

    Can I customize the insurance products I offer through Group Stack?

    Absolutely. Group Stack allows for fully customizable plans, enabling you to tailor insurance products based on your customers' preferences and needs. This flexibility extends to coverage options and pricing

    What kind of analytics does Group Stack offer?

    Group Stack provides advanced analytics dashboards, allowing you to monitor business performance, track insurer visibility, assess API performance, and analyze customer behavior across the insurance funnel. The marketing analytics feature helps measure campaign effectiveness from traffic to sale

    How does Group Stack improve operational efficiency?

    By automating key processes like policy issuance and claims management, Group Stack reduces manual intervention and errors. This allows your business to operate more efficiently, minimizing resource expenditure while maximizing accuracy

    Is Group Stack suitable for businesses of all sizes?

    Yes, Group Stack is designed to be flexible and scalable, making it suitable for businesses of all sizes. Whether you're a small business looking to offer insurance products or a large enterprise managing multiple insurers and claims, Group Stack can be tailored to meet your operational needs